- Familiar with Python, Java, Ruby, as well as web frameworks such as Django and Ruby on Rails.
- Experience with IaC and software orchestration tools such as Terraform, Kubernetes, and Chef.
- Experience with monitoring tools such as New Relic, Datadog, SignalFx, and Splunk Cloud. Experience with monitoring frameworks such as Open Telemetry.
- Handling and designing on-call responses for service teams, including KPI/SLA monitoring and external escalations.
Clari
Staff Software Engineer (SRE) - October 2023 to present
- Setting up KPI/SLO monitoring for internal service teams, including new on-call rotations with runbooks and new processes
- Integrating OpenTelemetry with Ruby, Javascript, and Java applications. Experience setting up complex OpenTelemetry Collector Agents
- Reducing logging, infrastructure, and redundant metric costs across multiple orgs
Groove.co
Senior Site Reliability Engineer - April 2022 to October 2023
- Integrating multiple apps into company SSO
- Migrated existing search endpoints to use AWS ElasticSearch/OpenSearch
- Importing existing company resources into Terraform, creating common modules for those resources
- Identifying, monitoring, and improving database latency performance for multiple transactions in Ruby on Rails
- Monitoring, troubleshooting, and improving overall backend worker performance
Oracle Corporation
Senior Software Engineer - June 2019 to April 2022
- Led Operational Incidents Review board to improve overall operations posture
- Migrated multiple service environments to use Terraform configuration buildout on Cloud Environments
- Added support for non-English languages on Oracle Cloud documentation site
- Migrated majority of Oracle Cloud documentation from MadCap Flare to Oasis DITA formats
Software Engineer - November 2018 to June 2019
- Designed, scaled, and operate a Content Deployment Pipeline for multiple different orgs and documentation structures
- Integrated multiple tools with Oracle's OAuth Implementation
- Wrote tooling to keep multiple environments up to date with FedRamp patching requirements
- Maintained a high number of runbooks for a variety of internal tooling
Site Reliability Engineer - July 2017 to November 2018
- Built, maintained, and supported several different Object Storage clusters with hundreds of nodes
- Developed and maintained best on-call practices/standards for all engineers
- Migrated multiple clusters from Layer 7 to Layer 4 Load Balancing solution
- Maintained internal configuration and scripting for alarming, DNS, node provisioning, and code deployment
Cisco Systems
Software Engineer - June 2015 to March 2017
- Designed & Deployed both Object and Block Storage solutions for Cisco Cloud
- Maintained, built, and scaled Ceph storage clusters
- Designed and built Solidfire, NFS, and Pure Storage clusters
Piston Cloud Computing
Customer Support Engineer - December 2010 to June 2015
- As a senior member of the customer success team, I was responsible for large scale customer OpenStack clusters, which provided Compute Instances, Authentication, Object Storage, and Block Storage
- Designed, developed, and maintained in house On-Call paging application to improve incident response time and Engineer on-call experience
- Troubleshooting bugs with company software and upstream OpenStack software
Bachelor of Science in Computer Science from San Francisco State University, with a minor in Mathematics.
Enrolled from Fall 2009 to Fall 2014.